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Noel Furniture

4.6

Based on 162 reviews

Heidi Horenstein

00:34 01 Sep 21

Diann helped us transform our master bedroom from boring to breathtaking. Working with her several states away proved distance was no object. Her expertise and knowledge in luxury design helped us finally make up our minds in a space we had struggled with for 3 years! We would highly recommend Diann and Noel Furniture to anyone with discerning taste.

Jennifer Verkamp

01:19 18 Aug 21

My experience ordering furniture from Noel furniture during the pandemic was nothing short of five-star wonderful! I requested samples of the wood for two styles I was considering, received them the very next week, and decided to place an order in late March. I received about half of my order in mid August and could not be more pleased. Well worth the wait! And the customer service I’ve received along the way was great. Westin was always available via text to provide updates on expected delivery times. The delivery today far exceeded any “white glove” service from other vendors I have used in the past - the guys took plenty of time getting the furniture in, set up, and moved around to get everything just right. They even cleaned the glass in the cabinet before leaving! And the prices? Significantly below what I found online for the same furniture pieces being sold by some of the big name online retailers. Thank you Noel Furniture!

Karen Richardson

23:26 16 Aug 21

My husband and I were shopping online and stumbled across they’re website, after a productive online chat with one of they’re designers (Westin) we decided to visit in person. The staff was very accommodating and extremely nice. Wonderful vibes at this place. Westin was a pleasure to work with, highly recommended!!! 10 stars ⭐️

James Peterson

21:53 13 Aug 21

Wonderful experience as always. This is the only store that always has something new. If you need inspiration this is your huckleberry!

Chandra Brown

20:29 30 Jul 21

Carmen Barone's service exceeded my expectations with my purchase of dining room table and chairs 7/24/2021. Her design experience, knowledge of furniture designers, personality, attention to detail, communication, and customer service satisfaction were excellent. I highly recommend requesting her services when you shop at Noel's.

Carolyn

21:52 22 Jul 21

This store is MAGNIFICENT! I purchased a living room set and I'm in LOVE. Not only is their customer service phenomenal, but their expertise and skills are on point. From my first impression, down to my delivery.... I am amazed at the professionalism and kindness from the whole Noel Family/Team. The delivery drivers were so nice and put everything exactly where I wanted all while being cautious and delicate. I will definitely be returning in the future and I highly recommend.

CSJ TSO

13:28 20 Jul 21

I do like the beautiful furnishings at this store but I do not like being harassed for extra money to pay delivery people once they arrive to my home. I already spend lots of money to purchase these items, then I get charged for delivery, and get intimidated by your designers to pay drivers under the table after being charged a delivery fee by the company. That is poor customer service and very deceptive and intimidating. This will cause me not to ever go back to this store for furniture again. It’s beautiful but not worth the hassle of getting harassed by staff. My family and I work very hard for our money. If the company doesn’t pay their delivery drivers enough maybe they should ask for a raise. I hate for them to even deliver because of this behavior.. it has to stop. Noel furnishing “pay your drivers so that customers are not harassed “. Doing these provoking things should be against the law. Train your staff better to not treat customers this way. We don’t like it. I will never buy from here again

Dr. R.

20:55 21 Mar 21

My Sister and I arrived at Noel Furniture at 6:01 p.m., and much to our chagrin the store closed at 6:00. We stood at the door and looked through the window staring at the amazingly beautiful furniture. Believe it or not, a young lady came to the door and asked if we wanted to come in and look around. In a word, we were "stunned." The young lady's name is Carolyn, and she is by far one of the most extraordinary member of a three-person EXCEPTIONAL team of outstandingly customer-service oriented individuals (R.C., Carolyn, & McKenzie). Once inside, Carolyn walked around answering our questions, and then the fabulous Mr. R. C. Noel joined us and gave my Sister and me a tour of the full showroom (upstairs as well). R.C. is amazing; his love of all things furniture-oriented is compelling, impressive, and infectious. Next day, I returned to the store and purchased a sectional and bar stools. Wow!! I can't wait to see them in my home. Here's what I know for sure: There is no furniture store with Noel's quality of products or the exceptional R.C, Carolyn, & McKenzie. I definitely will return. Thank you for such an unforgettable experience!!!! Dr. D. Ridley, an extraordinarily satisfied customer.

Rolanda Johnson

03:42 03 Mar 21

Our design rep. Carmen is always so personable and gives us the best customer service when we visit. She is extremely responsive as she replies to all our calls and messages immediately. The variety of the furniture is amazing as is the quality. New items arrive regularly which makes deciding on a particular piece nearly impossible.

Vilonit100 100

01:59 03 Mar 21

Noel furniture is simply the best in town, quality and variety are second to none they parter with world best designers and artisans , they treat you like family. RC Noel my friend helped us furnish our whole house, he is a great artist I love his art work and he is just great interior designer. I highly recommend them even to my overseas friends. Check them out you want regret.

Sonya Mehta

00:17 07 Feb 21

Excellent service!! Highly recommend!! They price match and have the best customer service. Julian was very helpful and took his time to answer my queries. As a decorator, I am going to use them for future purchases....

Cheryl Townsend

12:47 04 Feb 21

Had such a great experience at Noel Furniture! Carmen Barone was not only excellent in her assistance, but her interior design skills helped us accessorize an entire room! We already love our new rug and are planning to purchase more unique pieces. Will definitely connect with Carmen and RC again.Such an overall fun experience!

Kenne O

01:00 24 Jan 21

Love this store! Great furniture! Awesome customer service! Family owned...very friendly staff. RC is awesome. Really tries hard to please his customers. Martha is amazing! Goes above and beyond to help you achieve your vision. This is my go-to store! I highly recommend!

Hance Realty LLC

20:30 18 Dec 20

Awesome representative, Carmen was very knowledgeable with all the products and information about how to design and arrange everything I wanted. Will be reaching out to her when I am ready. The company is very fortunate to have her on their team. Thank you, Ms. Barone.

S C

04:30 17 Dec 20

Great staff and excellent customer service. The entire staff is always pleasant, professional and knowledgeable about the furniture they sell. I am very satisfied with the interactions that I've had with the Noel Furniture Team. Thanks R C for your patience.

Chance Kamp

02:14 08 Dec 20

If you are in the market for furniture I highly recommend going to Noel Furniture and ask for Carmen. She is very knowledgeable and helped us with choosing the right colors and right furniture for every room in the house. By far the best furniture buying experience we have ever had. We have been shopping at Noel for over 20 years and they will never disappoint you.

Lucas hughes

22:12 29 Nov 20

My wife and I went to Noel for our first time as we are getting ready to move from a apartment to a house and don't have much of anything when it comes to furniture. i thought we might be in the wrong store until our sales person westin came and explained that we can customize anything to make sure it will look good in our house. he helped us put together a custom sectional with chairs and a table for our living room and showed us some ideas for our master and dining. My wife and I are very pleased with our experience here and we look forward to coming back soon.

jasmine long

19:44 15 Nov 20

Absolutely love this store! The staff is very accommodating and the furniture selection is unmatched. My new living room looks amazing! Thank you Noel and thank you Westin for all of your help.

Cindy Sheppard

18:10 10 Nov 20

What an amazing buying experience it was, visiting Noel. On entering Noel we were met by the friendly Carmen! She assisted us with all our needs & quickly new what we liked. She listens and then recommends. We highly recommend calling on her when visiting Noel. Thank you Carmen for coming out to our house and making sure we were happy with our purchases!

Rhonda Johnson

23:04 07 Nov 20

I cannot stress enough how beautiful the furniture is. Before today, I had never seen any furniture even close to the caliber offered by Noel. They have amazing and helpful sales staff, with Julian helping me throughout my entire visit and knowing all the answers to what I needed! With an atmosphere so relaxed it's almost like being at home, but in a professional environment. I was thoroughly pleased with every aspect of my time with Noel, but I guess that's only natural for a truly family run and managed store. My only regret at the end of the day is that I can't rate more than 5 stars! (I also included some of my favorites, I hope you like them as much as I do) :)

J V

02:52 29 Sep 20

I stopped in on my lunch break to take a look at dining tables. I fell in love with a table and do recommend the facility due to high end options available. My 3 stars is due to poor sales staff. When I walked in I was asked if I needed help. Which I didn't and advised I would let them know if I found something. When I did the lady that worked there looked at me up and down. Asked me where I worked. Who the owners were. The address of my home. I'm not new to sales so I know how this goes she was sizing me up in a very intrusive manner. So you know all though price, location and the furniture piece I wanted was there I decided to find another dealer who sold that same piece. By the way there are so many in Houston and online. I am not supporting this type of business practice. My only suggestion is to train staff on basic common human interactions. What a turn off. I can't imagine if I did this to my clients how they would react.

Julio Yoder

19:18 12 Sep 20

This place is pleasing. I highly recommend checking this place out before going anywhere else.

Sam Nat

23:54 09 Sep 20

Extremely pleased with our experience at Noel Furniture. They have a great selection of fine furniture including some well-known designer brands. Also, it has been an enjoyable experience working with one of their in-house designers - Lee Danforth who spent time understanding our needs & preferences and helped put together a fine collection for both our living and dining areas.Highly recommend Noel as well as Lee! Without a doubt, Noel is One of the best furniture stores in Houston.

Cathy Butler

19:35 26 Aug 20

Noel furniture has been our go to beautiful luxury furniture store since our first home my husband and I brought together after our marriage 15 years ago and gone too after three homes purchases later, so with that being said We have shopped there because there furniture is unlike any furniture store we’ve purchase ever in San Antonio Texas they are located in Houston 4 1/2 hours away but the trip there is always worth it, the customer service deliver and set up drivers and not to mention the sell representative ( Westin) are outstanding and very professional in every area of their business making our repeated business with them a pure pleasure I’m very pleased with their store furniture quality and the beautiful look of our forever home thanks to you all and all that you have done for my husband and I over the years, we’ve spent lots of money but we got beautiful quality furniture that we believe we can pass on or just enjoy ourselves for many years to come. I give it a 10 plus Thanks to the whole Noel family you all are great 🙌🏾🙌🏾😀

Courtney Cooper

02:39 10 Aug 20

Carmen Barone was amazing! This was our first time to visit Noel Furniture and were blessed to have met Carmen. Within 15 minutes of our conversation, she knew exactly what was missing in our living room. She is very talented and is a top notch designer. We look forward to working with her more in the future. We were very impressed with both the service Carmen provided as well as the products Noel has to offer. We can't wait for our furniture to arrive. Thank you again, Carmen!

Curtis Cain

20:54 08 Aug 20

Just finished purchasing several furniture from Noel and couldn’t have had a better experience. Everyone we spoke to or transacted business with was both kind and professional. Each person went out of their way to be helpful, clear and transparent. The items purchased were wonderful, but the joy of the experience was due to the people we had the pleasure of working with. Even during the stressful and cumbersome times of COVID, Kristen, Julian and Weston made each aspect of the transaction simple and convenient.I highly recommend Noel Fine Furniture and look forward to our next opportunity to purchase quality items from a company committed to integrity, device and personal integrity. Thank you, Noel.

Reginald Jackson

02:39 06 Aug 20

Carmen Baron was great even though we didn't purchase at the time! I felt as if she had our best interest and I will definitely buy from her when the time is right!

Catherine Lord

17:16 30 Jul 20

Looked nationwide for a really comfortable high quality leather sofa before ending up at Noel Furniture in Houston. I ordered a Hancock & Moore sectional with help from the store owner who was extremely helpful. The sofa is everything we were looking for and is WAY higher quality than anything at any of the big box stores. We spent $17K on it, but we will be handing this sofa down to our children one day! It’s a great investment in comfortable family time.

Navneet Kainth

18:11 18 Jul 20

We came to Noel Furniture after seeing some Massoud chairs online that we loved. We knew they carried Massoud, so we came to see if they had those same chairs. We really lucked out, because we were able to get those same chairs customized the way we wanted. We worked with Westin and he was incredible, helping us through the whole process and giving great design advice. We loved our experience so much, we asked him to help us find other furniture pieces for another room in our house. Can’t wait to see what he comes up with!

Annie Sweeney

20:33 24 May 20

This place is amazing and so are the people working there. Westin was incredibly helpful to us. Definitely returning back for more furnishings. I highly recommend checking this place out before going anywhere else.

Kesha Jones

23:14 22 May 20

I had the pleasure of speaking with Carmen today! Her customer service skills are superior...she put my mind at ease about purchasing furniture online or from the store. She followed up with a phone call after I texted her inquiring about prices. Thanks so much Carmen!!! Looking forward to working with as I get my new home built

TheAngelElectriko .

18:26 09 May 20

My wife and I where looking for unique quality, furniture pieces, the prices tend to be on the high side, but the quality of furnuture, and beauty make up for it. Carmen our sales designer goes out of her way to make you feel welcome , she listens to your needs , and respects your wishes. She is the most detailed sales person we have ever come across, the whole staff at Noel's are great! Friendly. . We will definitely be repeat customers.

Ruby Canales

15:34 01 May 20

If you want outstanding VIP customer service from an honest, knowledgeable and experienced designer, ask for Carmen Barone. She has a keen eye for the right style and fashion statement you’re looking for. Carmen is with you when you’re choosing the right look from the display floor until everything is strategically displayed in your home. I highly recommend Carmen Barone; you won’t be disappointed! Thank You Carmen!

terrence BUTLER

18:46 31 Mar 20

I’m not sure where to start The store had a large variety of designs from ALL price points the sales professionals guided you through the store without any pressure. I worked with RC and Westin super nice guys and they knew their business. After the purchase the delivery drivers where impeccable on placing and moving around the furniture to our liking and did not seem to be in a hurry or make my wife feel like it was a bother. I’d recommend making the drive from San Antonio to do business with Noel furniture. Price is ONLY an issue in the absence of VALUE. These folk brought a ton of value to the table. Price was no issue.

Kevin Gewargis

17:52 04 Mar 20

What An amazing staff and beautiful selection of fine home decor! I recently discovered Noel furniture while redesigning my office space. As a digital creative, my workspace of an essential part my workflow. I feel the room must project the quality of work I’m creating. Naturally, I discovered Noel furniture and they didn’t have an issues figuring out what I needed.

Jeremy Smith

23:29 22 Jan 20

Their rug tent sales are more expensive than literally every rug store I’ve visited... complete joke, if you’re looking for good pricing I do not recommend it. Even my designer got me cheaper prices which I know for a fact designers are more expensive even for furniture...

Ashkan Golestani

14:28 23 Nov 19

Nice but too pricy

Adan Kiyama

20:42 16 Nov 19

Beautiful furniture and great selection. A bit pricey but all good quality and fancy designs.

Akram Rabah

07:44 10 Nov 19

Great selection but pricy. Ask for sweet Sovie. She's is great help.

Humberto M Garza

18:35 11 Aug 19

I am writing you to congratulate you for the beautiful merchandise you have for sale, but let me tell you that the merchandise wont be good enough if you did not have personnel as professional as Carmen Barone to tend your customers. I was at your furniture store with two of my sons and due to the attention and professional advise we received, all of us are now your customers. I want to congratulate you for your excellent decision of having personnel as qualified as She is.

J Smith

23:32 21 Jun 19

Excellent furniture. Fantastic staff.

syed ali

20:03 03 May 19

Rude staff and owner. Told my wife she has no worry not having our business. I guess they only service certain types of people. Their loss, money is no object for us and our clients.

Jessica Mothersbaugh

21:15 16 Mar 19

As young professionals in Houston, walking into a luxury furniture store can be intimidating. You are immediately greeted at the door and told someone will be with you soon. As you walk around looking at the furniture with expensive price tags, you immediately start back pedaling in your mind and trying to find the quickest escape route. Two main reasons why I'm thankful that didn't happen is 1. we met Carmen Barone and 2. we found what we are looking for. Upon immediate interaction with Carmen, she is one of the nicest people who makes you feel welcome and comfortable. She is very professional, and her main priority/focus is helping you find what you want. After several months of looking, she found us exactly what we wanted. The bedroom furniture we picked was not anything they had on the floor, but she knew exactly where to find it online. She took her time with us and was very patient. Never once did she try to rush us or make us feel like we had to buy. In the future, we will use Noel Furniture again. I am hoping Carmen will still be there to help us with our future home purchases and interior design. Thank you Carmen for being so wonderful. ~Jessica & Mark

James Wilkes

18:14 14 Feb 19

Noel is a very upscale furniture store, with a friendly and knowledgeable staff. They offer one of a kind pieces on their floor as well as special orders. They offer Paul Robert and Marge Carson upholstery and much more select manufacturers, just to name a couple. Beautiful store, and great selection.

Jessica Alaine

19:38 18 Jan 19

Noel Furniture, is the place to go for unique furniture and accessories! I have many beautiful items in my home, which are show stoppers and conversation pieces! I was always greeted by a team member with not only knowledge of the piece, but amazing taste, to help me with my all design needs... My deliveries were prompt, and always with friendly staff to help get things set up. A+++

Duffy

18:31 12 Jan 19

Karen Taylor made my shopping experience with Noel Furniture a pleasure. Ms. Taylor was not only knowledgeable about the merchandise I wanted but assisted me in making arrangement to have it professionally delivered out of state to my home. I look forward to doing business again and will surely recommend Ms. Taylor of Noel Quality Furniture......P.McCartney

Ros Tay

19:00 03 Aug 18

Beautiful unique furniture.

Guerin Gruen

22:02 31 Jul 18

Super luxurious & extremely professional designers!

Paula Riggs

15:44 06 Feb 18

Very high prices. Many uncomfortable pieces for show more than comfort. Very nice fabrics and nice design. Not for the average household.

Sandra Cunningham

22:40 21 Jan 18

Beautiful showroom; exceptional and professional staff!

Raechelle Jarmon

23:21 12 Jan 18

OMG all I can say Beautiful Furniture Pieces!! Gotta get on that Stripper Pole to afford them though!

Wesley Aladume

15:19 07 Nov 17

The people who work here are very professional. I spoke with the marketing director Guerin through Facebook messenger and he was extremely responsive and very helpful and friendly in answering all my questions. Looking forward to visiting the tent sale this weekend!

Roy Martinez

03:39 25 Aug 17

The people who work here are very professional. I recommend Suzanne! She went above and beyond for us by helping us pick out the right bedroom set for our master bedroom and teaching a lot in the process!

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